Experiencing an emergency with your beloved dog or cat can be a very frightening experience. They may be distressed, in pain, and may have breathing, bleeding, or even neurological problems. You, as a parent of a pet in need of emergency care, will encounter several veterinary professionals who will each provide vital yet different roles in the care of your dog or cat.
You are placing your trust in the hands of a team of seasoned and trained professionals who possess advanced skills and extensive experience in the practice of emergency medicine. Every question we ask and every diagnostic and treatment recommendation we make is with the goal of providing the very best possible outcome for your pet.
Our team is skilled in navigating crises and excels in its ability to manage cases in a collaborative manner. We support the veterinary needs of several communities ranging from Seattle to Blaine by providing emergency and urgent care to their pets, and we take this responsibility very seriously.
Our team works in collaboration from the very first person with whom you speak to the person who returns your pet to you.
The medical team has four departments that work in tandem: triage, treatment, hospitality, and the veterinarians. Each department supports and uplifts the others so they can perform to the best of their abilities and assure the best care for your best experience.
You will more often than not speak with the triage department when you first interact with someone at AEC. They collect your information as well as the history surrounding your pet’s emergent situation. This information is updated into our system to be reviewed by the treatment and veterinarian departments.
One of the main objectives of the triage department is to make sure all of the information is communicated in an efficient, transparent, and non-judgmental manner. This team is skilled to help piece together the urgency of a situation by listening intently to you and your situation.
The triage team will assess your pet alongside the previously transcribed history to determine how quickly your pet’s situation needs to be addressed as critical pets, those in dire need of care, are always seen as soon as possible.
This department is made up of knowledgeable individuals continuing their veterinary medicine journey. This department is provided the opportunity to obtain their Associated Degree in veterinary technology through a regimented training program provided by AEC and an online accredited college. This qualification allows them to sit for the Veterinary Technician National Exam leading down the path of becoming a licensed veterinary technician.
This group of professionals has grown to recognize the stability of a pet’s condition in order to intervene swiftly. This requires a significant amount of education, experience, bravery, and collaboration. All veterinarians are doctors of veterinary medicine which requires undergraduate coursework, usually a bachelor’s degree, followed by at least four more years of medical school. They then have to commit to regular training in order to maintain a license to practice medicine.
Many of our veterinarians have been solely practicing emergency medicine for many years. They have committed a significant amount of time, energy, and empathy towards helping the sickest patients as well as teaching other professionals how to intervene in order to save lives. Our veterinarians are some of the most talented in their field with 138 years of combined experience practicing veterinary medicine.
Veterinarians examine your pet and use advanced tools to try to arrive at a diagnosis. These tools range from examining the biochemical or gas concentrations excreted into the bloodstream to capturing images of what is inside your pet using radiographs (x-rays) or ultrasonography.
They use these clues alongside examination findings and your history to try to piece together what may be happening with your pet. It can be a long process and may require treating some of the clues to uncover the next one. You are an important piece of this journey, and the veterinarian will speak to you about the results of the examination and create a treatment plan that caters specifically to your pet’s needs. Their main goal is to find the best form of treatment for you and your pet.
Our veterinarians use this expertise while working in tandem with the treatment team to ensure your pet receives the best possible care.
The treatment department is the right hand of our veterinarians, and they are an advanced team of individuals. This department consists of seasoned veterinary assistants and licensed veterinary technicians.
Veterinary assistants are provided the opportunity to become licensed veterinary technicians through a regimented training program provided by AEC and an online accredited college. Most licensed veterinary technicians hold an associate’s degree in veterinary technology. AEC encourages our licensed veterinary technicians to pursue further education which could climb as high as a Master’s degree in biological science. They also have the ability to specialize within specific aspects of the field including Emergency and Critical Care.
The treatment team performs everything that the doctors have prescribed for your pet. This includes radiographs, lab-work, anesthesia, transfusions, hospital monitoring, and administering medication. Our veterinary treatment team craves knowledge and applies this knowledge towards helping your pet.
It is not simply enough to know how to give a medication. They need to know why it is used, how it works, and what could go wrong. They draw blood and place intravenous (IV) catheters, but they also know how much blood can be safely drawn from a one-pound kitten or how to intervene if your pet cannot clot, or even how to expose a vein for access in the event of cardio-pulmonary arrest. This team is capable of identifying different types of cells under a microscope and identify whether they are normal. They know how to properly manipulate blood and transfuse it into your pet when there are not enough blood cells. They manage pets on ventilators when they cannot breathe and manage anesthesia when your pet needs surgery.
This team is trained to identify the fine line that allows life to continue and swiftly intervenes alongside the veterinary department to ensure your pet leaves AEC feeling far better than when they arrived.
There always seems to be ten different cases happening simultaneously when working in an animal hospital, and it can get dirty quickly. The hospitality department makes sure the hospital remains pristine and supports the treatment department.
Their duties include cleaning kennels, bathrooms, walking pets, feeding pets, laundry, holding animals, and sterilizing instruments. They ensure our hospital runs efficiently so the treatment team can focus all of their attention on your pet’s medical needs.
This department is made up of dedicated individuals that are just starting their veterinary medicine journey and have the opportunity to obtain their Veterinary Assistant Certification through a regimented training program provided by AEC and an online accredited college. This allows these individuals to continue their veterinary journey through the triage department to obtain their credentials to become a Licensed Veterinary Technician.
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